Co-Managed IT vs Managed IT: What’s the Difference?
Your business relies on technology every day—but who’s making sure that technology is running efficiently, securely, and in line with your goals?
At ZTek Solutions, we know that no two businesses are exactly alike—and neither are their IT needs. That’s why we offer both Managed IT and Co-Managed IT services. Whether you want to hand over the reins entirely or partner with an expert team to support your existing IT staff, the right choice comes down to your internal resources, growth plans, and day-to-day tech challenges.
Let’s break down the differences.
What Is Managed IT?
Managed IT is a full-service solution where our team at ZTek Solutions handles everything related to your IT. We take complete responsibility for monitoring, maintaining, securing, and supporting your technology so you can focus on what matters most—growing your business.
With Managed IT, ZTek Solutions becomes your IT department, offering services such as:
- 24/7 monitoring and support
- Cybersecurity protection
- Cloud and network management
- Data backup and recovery
- Strategic IT planning
Ideal for small to mid-sized businesses without in-house IT staff, Managed IT delivers peace of mind and predictable costs.
What Is Co-Managed IT?
Co-Managed IT is a collaborative model. If you already have an internal IT team but need additional support, we work alongside them—filling gaps, handling specific responsibilities, and bringing in specialized expertise as needed.
Think of it as an extension of your existing department—not a replacement.
Common co-managed IT services include:
- Overflow help desk support
- Infrastructure upgrades
- Cybersecurity reinforcement
- Project-based collaboration
- Access to enterprise-grade tools and monitoring
It’s a flexible solution that gives your internal team breathing room while giving your business the strategic advantage of working with seasoned professionals.
How to Decide Which Model Is Right for You
Ask yourself a few key questions:
- Do you currently have a dedicated IT team?
- Are they stretched too thin or lacking certain expertise?
- Are you looking for complete IT outsourcing, or just help in specific areas?
- Is your business growing faster than your IT team can keep up with?
- Do you want access to more advanced tools without hiring full-time staff?
If you have no internal IT presence, Managed IT likely makes the most sense. If you have IT personnel in place but want to improve performance, reduce burnout, or tackle new projects, Co-Managed IT might be the perfect fit.
The ZTek Solutions Approach
Whether fully managing your systems or working in tandem with your team, we offer:
- Scalable service levels that adapt to your needs
- Transparent communication and reporting
- A security-first mindset
- Proven tools and processes
- A commitment to aligning IT strategy with business goals
No matter which path you choose, our goal is the same: to strengthen your IT environment and give you the tools and support to thrive.
ZTek Solutions is a Managed Service Provider based out of Miami Lakes, FL has over 60 years of combined experience in designing, implementing, securing, and managing IT Infrastructure at all levels. Solutions include Managed IT, Cybersecurity, IT Consulting, Cloud Services, Structured Cabling, Video Surveillance, Telecommunications, and Compliance.