Who We Are?
ZTek has over 60 years of combined experience in designing, implementing, securing, and managing IT Infrastructure at all levels.
ZTek supports a wide array of industries and provides Custom IT solutions to meet their technology goals.
Managed IT Services 100%
IT Solutions 90%
Security Solutions 80%
What We Do
ZTek Solutions is a full IT Service provider specializing in IT Management Services, Cyber and Network Security, Disaster
Recovery, Cloud Services, Security Cameras and customized Application Development. We work
with our clients to provide a comprehensive information system strategy that meets our customers’ needs. Our priority is to provide
the best service possible within the time and desired budget requested. We design, plan, deploy, and support all types of IT
Infrastructure solutions and environments.
ZTek Solutions offers first class tailored IT services and solutions for all types of business. ZTek specializes in personalized
boutique style services with the speed and flexibility required to manage our customer’s IT Infrastructure.
We are entrepreneurs just like you, so we know that your time and resources are precious and that you need to be focused on
what's most important. Leverage our small business IT support expertise and passion for small business success to your advantage.
Whether that's providing IT support to your employees, protecting your critical data, or supporting your office in the cloud with our
hosted solutions, ZTek is there to service all your business needs.
Our founder and current President, Mr. Raul Zayas, has over 21 years of experience in delivering and supporting IT infrastructure
solutions in various environments. As a dual degreed graduate of Florida International University with a Bachelor of Science in Management
Information Systems and a Bachelor of Science in Finance he was hired by IBM in 2000 as a college hire. At IBM he held various positions
which included Level 3 / 4 System Administrator, Windows Architect, and part of a specialized internal IBM Team that was responsible for
participating in Service Management reviews within IBM’s Strategic Global Outsourcing division. After 15 years at IBM, he decided to open
ZTek Solutions in Miami Lakes, FL where he remains the President and Chief Executive Officer to this day.
Our current Executive Vice President and Chief of Technical Consulting, Mr. Jake Betts, also has over 23 years of experience in various
environments. His deep industry experience began at Micron Technology where he specialized in DRAM design and manufacture, leading to a
successful career at IBM where those early hardware sector skills turned into advanced IT relationship’s as an IBM Systems Administrator,
Product and Systems manager, IT deployment Project Manager and culminating with a capstone role as an IT Project Executive. Mr. Betts holds
both a Bachelor of Science in Business Administration, with a concentration in Management Information Systems and a Master of Business
Administration, in General Management. Mr. Betts joined ZTek in September of 2015 in Miami Lakes, FL and is currently spearheading our new
market growth opportunity in Charlotte, NC.
Prior to engaging ZTek for support for my Dental Practices our network performance moved slowly with x-rays and charts seeming
to take forever to load. That's all in the past. With their friendly approach and passion for only the best my charts open
quite literally immediately. I also am now reassured that my backups and confidential HIPPA data are secure, encrypted and
available when I need them most. Thanks Jake, Raul and the entire ZTek team!
We have been working with ZTek Solutions for over 15 years now. They provide the latest technology solutions in the market,
but the most important for us is RELIABLE SERVICE. They are available any time of the year to take care of your IT needs,
and the team is very professional and they treat you like family; best customer service out there. We highly recommend ZTech
for all your IT and communication needs.
We first met Raul and his team back in 2014 when we were on the verge of an entire Infrastructure overhaul. Raul came in with
a comprehensive plan and walked us through all the steps required in order to build a reliable, robust, fast and secure network.
Once we finalized the details, the ZTEK team took over and transformed entire organization. We needed custom solutions, we needed speed,
we needed 24/7 reliability and ZTEK delivered! While were impressed with the results of the project, the ZTEK team really shines with
their service beyond the sale. Their knowledgeable staff provides superior support and reliability to help keep our organization running every day.